Identity Verification

As a Singapore based company, we are periodically required to identify users on our platform. This ensures we remain in compliance with KYC/AML laws in the jurisdictions in which we operate.

Fill in your particulars

Upload your identity document

Accepted identity document:

  • International passport


  • Fully visible and clear photo

  • Ensure that your document is valid and not expired

  • No hole punches or other modifications

  • Ensure your document is in a well-lit area without glare

  • Document must be clear and in original colours

Upload a selfie with your Passport and Note

Instruction for uploading your selfie:

  • Take and upload a selfie (or photograph) of yourself holding your Passport and a piece of paper on which you've written “Concordia”, the current Date, and your Signature.


  • Face fully visible and clear

  • Text on Passport and Note should not be obstructed

  • Ensure your picture is taken in a well-lit area without glare

  • Information on your Passport and Note must be clear and legible

  • Paper Note with written “Concordia”, current date (DD/MM/YYYY), and Signature

Upload your proof of address

Accepted Proof of Address documents:

  • Bank Statements

  • Utility or Phone bills

  • Tax return statement

  • Letters with official government headers


  • Full-page scanned image or photo

  • Screenshots not accepted

  • Dated less than 3 months ago

  • Name, address and date must be visible

  • Document must be clear and in original colours

Verify your mobile number